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Questions about a product, an order or delivery? Message us on WhatsApp for the fastest reply, or call or email us.

WhatsApp support: Monday to Saturday, 8:30 AM – 7:00 PM

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Quick answers

More questions? Visit our FAQ page.

When will my order be delivered?

We deliver across Lebanon within 2–4 business days, and you can pay cash on delivery. You'll receive a confirmation with your order details after you order.

Can I return my product?

Yes. You can request a return within 14 days of receiving your item, as long as it's unused, in its original packaging and in the same condition you received it. Some items, such as personal care and beauty products, can't be returned. See our Returns & Refunds policy for details.

What if my item is damaged, defective or wrong?

Please check your order when it arrives. If anything is damaged, defective or not what you ordered, contact us right away on WhatsApp or by email, ideally with a photo, and we'll make it right.

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